Location: Spa Ceylon Boutique – La Croisette Grand Baie
Employment Type: Full-Time
Working Schedule: As per Mall hours - Rotational shifts including weekends and public holidays
About Us
Spa Ceylon is the world's leading luxury Ayurveda brand, offering wellness, beauty and lifestyle products rooted in ancient royal Ceylonese traditions. As we expand our presence in Mauritius, we are looking for passionate individuals to join our boutique team and embody our brand values of holistic wellness and excellence.
Key Duties & Responsibilities
As a Sales Assistant, you will play a key role in delivering exceptional service and contributing to the brand’s retail success. Your responsibilities include, but are not limited to:
- Greeting and assisting customers in a friendly, professional, and efficient manner—at the boutique, via phone, or at special events (e.g., pop-ups, festive markets, or other assigned locations).
- Providing detailed product and service information, answering customer queries, and promoting new arrivals and offers.
- Accurately handling sales transactions through the Point of Sale (POS) system.
- Maintaining a clean, organized, and visually appealing sales environment that aligns with Spa Ceylon’s luxury standards.
- Conducting inventory checks and assisting with stock replenishment and display setups.
- Ensuring compliance with health, safety, and company policies at all times.
- Staying updated on product knowledge, brand, wellness benefits, and ongoing promotions.
- Actively participating in team meetings, training sessions, and development opportunities.
- Managing customer complaints professionally and escalating complex issues to the management.
- Supporting the onboarding and training of new team members when required.
- Collaborating with the sales team to achieve sales targets and proposing creative strategies to drive performance.
What We’re Looking For
- A passion for wellness & skincare
- Excellent communication and customer service skills
- Fluent in English and French
- Sales-driven, approachable, and highly professional
- Experience in retail, cosmetics, or luxury sales is an advantage
- Ability to work flexible hours, including weekends and holidays
- Team player with a proactive mindset
What We Offer
- Competitive salary with performance-based incentives.
- Continuous product training and development
- Opportunity to grow within an international luxury wellness brand
- Supportive and inspiring work environment
To Apply
Send your CV and contact details to: info@spaceylon.muor WhatsApp on: +230 55070746
Subject Line: Application – Sales Assistant
