Role Overview

The Technical Operations Coordinator plays a key role in supporting the day-to-day operations of the technical and administrative teams. This role bridges communication between the office administration team, technicians in the field, and clients on site.

The position requires a proactive and versatile individual capable of assisting with logistics, stock management, coordination of technical activities, and occasional hands-on support to the technical team. The role is intentionally broad to allow flexibility as operational needs evolve.

Key Responsibilities

Operations & Logistics Coordination

Coordinate daily logistics for technical teams, including work planning support, scheduling assistance, and ensuring technicians have the necessary tools and materials.
Assist with transportation of technicians, tools, and materials to work sites within Azuri and surrounding areas when required.
Coordinate the collection and delivery of equipment, spare parts, and materials from suppliers or hardware stores.
Support the smooth execution of field operations and assist in resolving day-to-day operational issues.

Inventory & Store Management

Maintain and manage the company’s inventory of tools, equipment, consumables, and spare parts.
Monitor stock levels and coordinate timely replenishment when required.
Organize the store area to ensure efficient access, tracking, and accountability of tools and materials.
Maintain basic records of stock usage and equipment allocation.

Technical Support

Provide basic technical or handyman assistance to the technical team when required.
Assist technicians on site where additional operational support is needed.
Ensure tools and equipment are maintained, organized, and available for operational use.

Communication & Coordination

Act as a liaison between the administrative support team and field technicians.
Communicate with clients on site in a professional and helpful manner.
Provide updates and feedback to the office team regarding field activities, issues, or client requests.
Assist with documenting operational information and reporting back to management when necessary.

Team Collaboration

Foster strong collaboration between administrative staff and the technical team.
Contribute to a positive team environment and support continuous improvement in operational processes.
Remain adaptable to changing responsibilities and evolving operational needs.

Requirements

Experience & Skills

Previous experience in technical support, maintenance, operations coordination, or handyman work is an advantage.
Basic technical or practical maintenance skills preferred.
Experience with inventory or store management is beneficial.
Strong organizational and problem-solving skills.

Communication

Fluent in spoken and written English and French.
Comfortable communicating with clients, technicians, and administrative teams.

Other Requirements

Valid driver’s license (mandatory).
Comfortable working both in the field and in a coordination role.
Proactive, reliable, and adaptable.
Strong team player with a collaborative attitude.

Personal Attributes

Hands-on and solution-oriented.
Good communication and interpersonal skills.
Organized and detail-oriented.
Flexible and able to adapt to changing operational needs.
Able to act as a bridge between office administration and technical field teams.

BlueLife Limited

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Technical Operations Coordinator