In the capacity of Microsoft 365 Engineer, you will design, implement, and manage Microsoft 365 solutions, lead migrations, ensure security and compliance, and provide 3rd-line support, while collaborating with teams and stakeholders to maintain efficient and reliable operations.

Key Responsibilities

Solution Design: Collaborate with stakeholders to design tailored Microsoft 365 solutions that align with business goals.
Implementation & Integration: Deploy and configure Microsoft 365 services, ensuring seamless integration across platforms.
Administration: Manage user accounts, licenses, permissions, and security settings across M365 environments.
Migration Projects: Lead migrations from on-premises or other platforms to Microsoft 365 with minimal disruption.
Security & Compliance: Apply best practices in data protection, security configurations, and compliance policies.
Collaboration Tools: Set up and manage Microsoft Teams, SharePoint Online, and OneDrive for Business.
Exchange Online Management: Handle email flow, mailbox management, and anti-spam measures.
Support & Troubleshooting: Provide 3rd-line support, diagnose issues, and maintain service continuity.
Monitoring & Optimization: Monitor system performance and proactively improve efficiency.
Backup & Recovery: Ensure robust data recovery and business continuity strategies.
Documentation & Training: Create technical documentation and user guides to support adoption.
Patch Management: Keep systems updated with the latest patches and security updates.

Additional Responsibilities

Automate routine administrative tasks.
Stay up to date with Microsoft 365 updates and roadmap developments.
Collaborate with third-party vendors, including Microsoft.
Provide guidance to junior team members.
Own and manage incident and service request tickets.
Bachelors degree in computer science, IT, or a related field (or equivalent professional experience).
Minimum 3 years of hands-on experience in a Microsoft 365 Engineer or similar role.
Relevant certifications (preferred):
Microsoft Certified: Azure Fundamentals
Microsoft Certified: Security, Compliance, and Identity Fundamentals
Strong knowledge of Microsoft 365 services and administration.
Excellent troubleshooting and communication skills.
Experience with cloud migrations and security best practices

It Support & Developer jobs

Microsoft 365 Engineer