Address : Mystik Experience Ltd, also known as Mystik Lifestyle Hotel situated at Coastal Road ,Mont Choisy
Department : Food Beverages
Salary :Basic Rs 20,000 inclusive of 02 Sundays per month
Others(Benefits)
- Attendance bonus of Rs 1000 as from 03 month of Service
- Meal Allowance of Rs 85 on working days
- Bus Fare Refund
Address :Mystik Experience Ltd, also known as Mystik Lifestyle Hotel situated at Coastal Road ,Mont Choisy
Job Purpose:
To be responsible to serve a table according to the standard procedures. To control the cleanliness, condition and completeness of place settings, plates and dishes, tablecloths and napkins on tables.
Key duties :
- Ensure that all company policies, procedures & SOPs are adhered to.
- Prepare dining area, including all necessary mise-en-place for service.
- Serve customers in a professional, efficient & courteous manner!
- Change table linen as required & ensure dirty or damaged linen is counted & exchanged for clean, presentable linen.
- Demonstrates a commitment to guest services by responding promptly to guests needs.
- Prepares in advance for the arrival of groups.
- Ensure that excellent customer service is always delivered.
- Ensure that all glass wares, cutlery used are clean & polished without any water marks on them and at the same time ensuring that they are undamaged & in a very good condition to be used for guests.
- Ensure waiter serving stations are adequately stocked with replacement cutlery, linen, or any other requirements.
- Arrive at work on time and in the correct uniform.
- Ensure that your hair is neat, and no excess jewellery is worn.
- Have good personal hygiene.
- Earrings are to be neat and simple, preferably small earrings
- Familiarise yourself with the menu and learn how to sell to guests.
- Be familiar with dietary restrictions, that is to have a knowledge of what they are and what they mean.
- Clear tables to ensure they are cleaned as soon as customers have finished with a n acceptable balance between speed yet allowing customers to finish their meal/drink without feeling rushed.
- Accurate recording food & beverage orders to ensure it is delivered & billed correctly.
- Continuously maintain the highest standards of hygiene within the property
- Any other duties that may be required
Qualifications and Skills:
- Minimum of 1-2 years of experience as a waiter or in a similar leadership role in a hotel or high-volume restaurant.
- Nc3 would be an advantage
- Proficient in both written and verbal English and French to communicate effectively with customers and team members.
- Ability to notice and address customer needs promptly, ensuring accurate order taking and service.
- Strong focus on providing a positive dining experience, handling requests and complaints professionally.
- Maintains a friendly, approachable, and enthusiastic demeanor at all times.
- Works collaboratively with colleagues to ensure smooth operation and excellent service delivery.
- Acts in good faith and always prioritizes the best interests of the company.
- Willingness and ability to work various shifts, including evenings, weekends, and holidays.
- Maintains a neat appearance and communicates clearly and politely with guests.
