Department :Food Beverages
Salary: Basic Rs 25,000 inclusive of 02 Sundays per month
Others(Benefits)
- Attendance bonus of Rs 1000 as from 03 month of Service
- Meal Allowance of Rs 85 on working days
- Bus Fare refund
Address: Mystik Experience Ltd, also known as Mystik Lifestyle Hotel situated at Coastal Road ,Mont Choisy
Job Purpose:
The Barman is responsible for preparing and serving beverages, providing excellent customer service, and maintaining a clean and organized bar area. This role requires strong knowledge of mixology, attention to detail, and the ability to work efficiently in a fast-paced environment.
Key duties :
- Ensure that all company policies, procedures, and standard operating processes.
- Ensure that you and your team are dressed in the correct uniform.
- Effectively communicates with Guests, Chef team and Team Member.
- Performs interviews and assists with the selection process of new Team Members.
- Participates in performance reviews and disciplinary coaching of hourly Team Members
- Completes all opening and closing duties, to include cash handling, inventory, and other daily reports.
- Welcomes Guests as they enter the Bar and set the stage for the hospitality experience. Provide excellent customer service, greeting and engaging with guests in a friendly and professional manner.
- Check Customers’ identification and confirm it meets the legal drinking age for children.
- Prepare and serve a wide range of alcoholic and non-alcoholic beverages, following established recipes and techniques.
- Maintain a clean and organized bar area, including stocking supplies, glassware, and garnishes.
- Take guest orders and process payments accurately, following cash handling procedures.
- Engage with guests, offering recommendations, and providing information about different drinks and menu options.
- Adhere to all responsible alcohol service guidelines, ensuring the responsible consumption of alcoholic beverages.
- Collaborate with the kitchen and wait staff to ensure timely delivery of food and beverage orders.
- Maintain knowledge of current drink trends, new products, and techniques in mixology.
- Monitor inventory levels and place orders for supplies as needed and submit them to supervisor .
- Follow health and safety regulations and maintain cleanliness in the bar area.
- Handle any guest complaints or issues promptly and professionally.
- Assist in training and mentoring new bartenders or bar staff.
- Strong knowledge of different types of alcoholic and non-alcoholic beverages, including spirits, wine, beer, and cocktails.
- Excellent mixology skills and ability to create unique and well-crafted drinks.
- Exceptional customer service and communication skills.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of responsible alcohol service practices and regulations.
- Familiarity with cash handling and point-of-sale systems.
- Flexibility to work in shifts, including evenings, weekends, and holidays.
- Restock and replenish bar inventory and supplies.
- Stay guest focused and nurture an excellent guest experience.
- All important and urgent messages should be written in the bar logbook clearly.
- All breakages are to be recorded in the breakage book and to be signed off weekly by the Food & beverage Manager.
- Work as a model and be expertise for Mystik lifestyle hotel .
- Assist wherever necessary in the correct separation of waste for disposal. Cans, bottles, and trash are thrown away in the correct bins.
- Use biodegradable or compostable straws, stirrers, napkins, and other single-use items whenever possible. This reduces the impact on landfills and marine ecosystems.
Qualifications and Skills:
- \Minimum of 1-2 years of experience as a Barman or in a similar leadership role in a hotel or high-volume restaurant.
- Up-to-date with current food and beverage trends, best practices, and innovations in mixology.
- Possesses strong knowledge of mixology, including preparation of classic and contemporary cocktails.
- Demonstrates a strong guest-oriented mindset, ensuring exceptional customer service and experience.
- Actively maintains cleanliness by managing litter and waste around the bar and hotel premises.
- Excellent communication and interpersonal abilities to engage with guests and team members effectively.
- Skilled at managing multiple tasks simultaneously while maintaining high service standards.
- Maintains composure and efficiency in a fast-paced, high-pressure environment.
- Demonstrates excellent communication skills and the ability to lead and coordinate with team members effectively.
- Exhibits meticulous attention to detail in drink preparation, presentation, and service.
- Presents as a well-spoken, presentable, and professional individual at all times.
- Willingness to work evenings, weekends, public holidays, and varied shifts as required by operational needs.
- Quickly identifies and resolves issues to maintain smooth bar operations and guest satisfaction.
- Ability to stand, walk, and move around the bar area for extended periods as needed.
- Proficient in handling bar equipment and utensils with precision and care.
- Comfortable working in varying conditions, including loud environments and low lighting, while maintaining professionalism.
