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Skills
Strong expertise in Windows OS, Microsoft 365, and workstation management, with a reputation as a trusted go-to support for daily technical operations. Currently pursuing CompTIA A+ to further strengthen technical impact and career growth.
About
Results-driven IT Technician with 8+ years of experience delivering reliable end-user support and maintaining stable IT systems in a high-volume production environment. Proven track record of resolving hardware and software issues quickly, supporting specialized Sarin equipment, and reducing downtime through proactive maintenance.
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