Takudzwa

Skills

Reservation Systems Opera PMS And Fidelio, Conflict Resolution And Problem Solving, Microsoft Word, Upselling And Guest Experience Management, Time Management And Professional Grooming

About

Friendly and professional hospitality specialist with over 5 years of customer service experience in South Africa’s top-rated 5-star hotels. Skilled in handling VIP guests, resolving complaints with empathy, managing front desk operations, and ensuring exceptional guest satisfaction. Passionate about travel, teamwork, and delivering world-class service — now seeking a Customer Service or Guest Relations.