Lachoina Gateaux
Skills
Customer Service Excellence
Effective Communication
Conflict Resolution & Problem Solving
Teamwork and Collaboration
Ability to Work Under Pressure
Multitasking in Fast-Paced Environments
Active Listening
Adaptability and Fast Learning
Event Entertainment & Show Coordination
Guest Experience Management
Cultural Awareness and International Customer Interaction
Computer Literacy (Amadeus, Flight Era, Oscar, Microsoft tools)
About
I am a motivated customer service professional from Mauritius with experience in hospitality, entertainment, and customer relations. I have a background in leisure management and have developed strong communication, teamwork, and problem-solving skills through my work as a Customer Service Representative, Guest Experience Leader, and Animator/Dancer. I am able to work efficiently under pressure, resolve conflicts, and deliver high-quality service while creating positive experiences for customers.