About
I would describe myself as self-assured and bring a responsible approach to my work, with a genuine enthusiasm for interacting with diverse individuals in a professional setting. With a solid background in customer service, public relations, and telemarketing, I bring both the interpersonal skills and professional experience necessary to deliver excellent service and contribute positively to your team.
Over the past several years, I have gained hands-on experience in high-paced, client-facing environments. At Accenture Services (Mauritius) Ltd, I developed a strong ability to manage complex customer queries, perform detailed needs assessments, and resolve issues with professionalism and empathy. My internship as a Public Relations Officer at the Airport Terminal Operations Ltd further strengthened my communication skills and taught me the importance of discretion, especially when assisting passengers with special needs. Additionally, my early experience as a Telemarketing Agent taught me persuasive communication and the value of clear, engaging client interactions.
One of my core strengths is handling sensitive and confidential information with care and responsibility. In my previous roles, I have managed confidential documents and client data, always adhering to internal protocols and regulatory standards. My attention to detail and integrity in this area have helped foster trust among colleagues and clients alike.
I am an enthusiastic, adaptable, and quick learner who thrives in dynamic environments. I take pride in my ability to remain calm under pressure, resolve issues promptly, and contribute to a collaborative and customer-centric culture.
I would welcome the opportunity to bring my experience and enthusiasm to your organisation and contribute to its continued success. Thank you for considering my application. I look forward to the possibility of discussing how I can support your team’s goals.
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