Jhureea-Chavry Sephora

Skills

Key Skills:
Hardworking and highly dedicated professional.
Strong attention to detail and accuracy.
Honest, reliable, and discreet when handling sensitive information.
Fast learner with the ability to adapt quickly to new systems and procedures.
Strong team player with the ability to work independently.
Excellent communication and interpersonal skills.
Strong negotiation and problem-solving abilities.
Good organizational and time-management skills.
Results-oriented with the ability to meet targets and deadlines.

Professional Experience:
Operations Officer.
Credit Control Officer.
Debt Recovery Officer.
Quality Control Officer.
Customer Service Advisor.

About

In my previous role as a Debt Collector and Credit Control Officer, I developed strong communication, negotiation, and problem-solving skills. I was responsible for contacting clients regarding outstanding payments, negotiating repayment plans, and ensuring timely debt recovery while maintaining a professional and respectful approach.

This position strengthened my ability to handle difficult conversations with confidence and diplomacy. I learned how to remain calm under pressure, manage objections effectively, and find mutually beneficial solutions. I also improved my organizational and administrative skills by maintaining accurate records, updating payment systems, and monitoring accounts to ensure compliance with company policies.

Additionally, I developed strong analytical skills by reviewing customer accounts, assessing payment histories, and identifying potential risks. My experience allowed me to build resilience, attention to detail, and a results-oriented mindset.