Skills
Administrative Support – Filing, data entry, document management, and coordination with departments.
Payroll Systems – Experienced with HRMS for payroll processing and employee data management.
Nav Dynamics – Proficient in purchase orders, sales invoices, and items journal entries.
Microsoft Office Suite – Excel (formulas, reports), Word, PowerPoint, and Outlook
Customer Service – Handling inquiries, resolving complaints, and ensuring client satisfaction.
Cash Handling & Reconciliation – Managed and reconciled amounts up to MUR 1.5 million.
Health & Safety Compliance – Collaborated with H&S officers to support workplace safety.
Supplier & Vendor Management – Maintained supplier relations, negotiated terms, and ensured timely procurement.
HR Support – Leave processing, onboarding, maintaining personnel records.
Communication Skills – Effective verbal and written communication in English, French, Creole, and Hindi.
Team Collaboration – Worked cross-functionally to support operations and departmental goals.
Problem Solving & Time Management – Independently managed multiple tasks under tight deadlines.
About
I am a dedicated and detail-oriented Administrative Officer with over two years of professional experience in customer service, HR processes, payroll management, and administrative support. With a strong background in using systems such as Nav Dynamics and HRMS, I am proficient in managing purchase orders, sales invoices, and maintaining accurate records.
My expertise includes building strong customer relationships, efficiently resolving complaints, and supporting employee welfare in dynamic work environments. I take full responsibility for my duties and consistently strive for accuracy and efficiency in every task.
As a motivated individual, I excel at working independently, managing time effectively, and meeting deadlines with minimal supervision. I bring excellent organizational skills and a collaborative approach, supporting multiple departments in achieving company goals while maintaining high standards of operational efficiency.
In addition, I have hands-on experience in managing cash flow, liaising with suppliers, ensuring health and safety compliance, and supporting key operational processes.
I am now seeking new opportunities to leverage my administrative expertise and passion for delivering exceptional support. With a proven track record in administrative roles and a commitment to continuous professional development, I am confident in my ability to contribute meaningfully to any organization that values efficiency, teamwork, and growth.