Skills
Guest Relations Management
Hotel Operations
Luxury Hospitality
Event Planning
Travel Coordination
Front Office Management
Office Management
Executive Support
Project Coordination
Time Management
Conflict Resolution
Client Relationship Management
Complaint Handling
Service Excellence
Customer Satisfaction Improvement
In-Flight Safety and Service
Emergency Response
International Customer Service
Cabin Crew Leadership
Multilingual Communication
VIP Guest Handling
Team Collaboration
Cross-Cultural Communication
Adaptability
Problem-Solving
Leadership
Attention to Detail
About
Dear Sir/Madam,
Warm greetings. I hope this message finds you well.
With over 24 years of experience in the tourism industry, I am actually a Team Leader for the Customer Excellence department in an Insurance Company and I have most recently held a management role as Head of Department at Constance Prince Maurice as Guest Experience and PR Manager ,Resort Manager at La Balise Marina and Personal Assistant to the Cluster General Manager for The St. Regis, Le Méridien, and The Westin. My career has also included diverse roles in administration, as well as international experience with Qatar Airways, where I served as a Cabin Attendant and later as Chief Cabin Crew.
These roles have equipped me with strong organizational, time management, communication, and customer service skills. I am confident in my ability to adapt quickly and work effectively with colleagues, HODs, and executive teams alike.
I am available for immediate employment and would be delighted to attend an interview at a time that suits your schedule. Please feel free to contact me should you require any additional information.
Profile Photo
