Skills
Customer service skills, communication skills, problem solving skills, interpersonal skills, analytical skills, microsoft tools
About
A dedicated professional with nearly 5 years of experience in customer service, currently excelling as an associate in the order entry department . I hold academic qualifications including SC, HSC and diploma in aviation ( IATA) and possess expertise in utilising 3 GDS systems( Altea, Amadeus and Sabre systems). Proficient in Microsoft tools. I bring strong communication, analytical and problem solving skills to the workplace. Known for being customer oriented , a strong team player and committed to delivering results. I am adaptable and willing to work on public holidays to meet organisational needs and ensure exceptional service delivery.