Aneeska

Skills

KEY SKILLS & COMPETENCIES

Setting appropriate tasks to challenge and motivate students, encouraging a high level of participation in lessons.
Assessing, recording and reporting on the development, progress and achievement of students.
Communicating and establishing constructive relationships with students and parents.
Providing constructive feedback for improvement of learning across language, mathematics and science subjects.
Skilled at handling challenging behaviour and developing strategies to support individuals of all ages.
Being patient, polite and understanding at all times and particularly when dealing with learners who have needs.
Competency in the use of IT equipment and software packages including the Microsoft Office Suite.
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About

CAREER & ACHIEVEMENTS
Payroll Coordinator (H- Edge Cooperate Limited ) June 2024 – present
Inbound and outbound calls for UK query for payment.
Initiate payslip
Booking and meeting
Checking employee document and data
Accuracy of payment and accounts
Right to work and share code checking.
Timesheet coordinating
Request for P5 and P60

HR and Recruitment manager (H- Edge Cooperate Limited) February 2024 – June 2024
Sorting out eligible candidates for the vacancy available.
Pre-screen and interview candidate.
Booking of interview and appointments
Coordinate paper works and contract for the work with the UK law and requirement.
Maintaining the correct work frame and UK law to the new candidate
Receiving calls and greet candidate with the queries
Responded to email queries from employees, clients, managers and shareholders.

QHSE Coordinator (Atalian Servest) April 2022 – February 2024

Organise and plan daily work by coordination with team members.
Taking orders of the daily requirement from clients to supplier.
Assist with allocated enquiries on a daily basis, including requests from clients, managers, and shareholders.
Help suppliers with raising purchase order and invoices.
Logging any accident and incident that are reported to the helpdesk, and update to the tracker.
Communicate with clients, shareholders and team members on the status of the requested orders.
Assist managers and area managers in the request for bookings and orders.

HR Support Coordinator (Atalian Servest) September 2021 – April 2022

Worked with other staff to plan and coordinate work.
Answered telephone calls; greeted and welcomed employees, clients and managers, took messages or forward calls.
Maintained the correct standard with work laws in generating the contract of the employee.
Responded to email queries from employees, clients, managers and shareholders.
Booking and meeting with calendar events


Customer Service Agent (Atalian Servest) March 2020 – September 2021

Answered telephone calls; greeted and welcome employees, clients and managers, took messages or forward calls.
Maintained proper filing and other administrative duties.
Helped with on-boarding and off-boarding processes.
Time management on allocated tasks.



Private Tutor – Independent (U.K) May 2015 – February 2020
Employed teaching techniques, monitoring pupils learning activities’ and achievements’ and providing regular feedbacks to pupils for improvement across specific module / topic areas.


Hospitality Manager – Fulham Football Club (U.K) September 2017 – December 2019

Ensured the smooth day-to-day running of house operations to meet all targets / KPIs including the analysis of processes to drive improvements in the efficiency of catering activities.
Trained and developed staff on food / product knowledge and to deliver first-rate customer service.
Acted as the main point of contact for escalated queries when a team member is unable to resolve a service issue for which a higher degree of authority was required to manage customer expectations.



Events Organiser – Media Ten (U.K) Nov 2012 – December 2017

Organised and executed a breadth of major events including the Ideal Home Show, Cake & Bake Show and Grand Design show.
Undertook the management of budgets and ensuring events are implemented within defined constraints.
Booking and meeting coordinating with clients and share holders.


Airport Tickets Services Assistant – Qatar Airways (U.K) Nov 2012 – Jun 2013

Greeted passengers, directed them to security/ departures and imparted flight information, and checked tickets /passports against passenger lists using computerized systems
Asked security questions, allocated seats and provided boarding cards / luggage labels as well as dealt with issues relating to delayed, canceled or missed flights.
Booking , advance booking and prebooking assistance, coordination and accountability.


Duty Manager – Ibis Hotel / Accor Group (U.K) Jun 2010 – Nov 2012

Managed hotel operations and held responsibility for team motivation as well as training & development, including the coordination of all activities of the front desk and managing the housekeeping team to meet all targets.
Pro-actively monitored, anticipated and reacted to customer needs alongside taking action to resolve any escalated customer complaints to full guest satisfaction in line with company policies.



Assistant Manager – Patisserie Valerie (U.K.) Jun 2010 – Nov 2012

Responsible for development of a store in line with management targets and supported the General Manager as well as ensuring the achievement of a range of KPIs related to sales, wastage, labour, expenses and stock loss.
Conducted staff meetings to review, communicate, direct activities and collate staff feedback in order to train and to coach staff in all aspects to provide excellent customer service and achieve store performance targets.

EARLIER CAREER SUMMARY

Expert Trainer / Duty Manager – Avon Cosmetics (U.K.) Apr 2007 – Jun 2010
Front of House Staff Member – Pizza Hut (U.K.) Sep 2005 – Feb 2007


PROFESSIONAL TRAINING AND QUALIFICATIONS

Hotel and Catering Management Course – International Open Academy June 2020
Mandatory Training for Health Care Workers – Unicare Support Services June 2014
Edexcel BTEC level 7 Extended Diploma ( Professional 120 – 179) in Strategic Management and Leadership (QCF) – EDEXCEL May 2013
Diploma in Strategic Direction and Leadership Feb 2013 – Feb 2015
PGD in Information Systems – Stratford College (U.K.) 2011 – 2013
Health & Safety, Employability Skills, First Aid and Event Management 2010
Post Graduate Certificate in Computer Science Feb 2011
Level 2 English Language 2009
Bachelor in Computer Science – London College of Business and Management (U.K.) 2006 – 2009
Diploma in Computer Science – London College of Business and Management (U.K.) 2005