Main Duties:

Attend to IT Needs of Employees: Provide timely and effective technical support to employees for software, hardware, and network-related issues.

Prepare and Maintain Reports for Management: Generate and maintain reports to provide insights into IT operations and facilitate informed decision-making by management.

Perform Duties Related to the Operations of the Factory: Assist in managing and optimizing factory operations by leveraging technology solutions and addressing IT-related challenges.

Requirements:

· HSC

· Basic Software and Hardware Knowledge: Proficiency in troubleshooting common software and hardware issues.

· Proven Knowledge in Computer Repairs and Maintenance

· Proficient in Office Tools: Experience with Microsoft Office Suite or similar productivity tools for report preparation and analysis.

· Good Customer Service Skills (Internal): Ability to communicate effectively and provide courteous support to internal stakeholders.

· Good Communication Skills: Strong verbal and written communication skills to effectively interact with team members and management.

· Additional Skills (Preferred but not required):

Familiarity with network administration tasks.
Knowledge of cybersecurity best practices.

Benefits:

Comprehensive health benefits package.
Pension Scheme

IT & Computer jobs

Information Technology Support Officer