Sales Assistant

Job Title: Sales Assistant

Job Description:

We are currently seeking a dynamic and customer-oriented Sales Assistant to join an amazing team. As a Sales Assistant, you will play a pivotal role in providing exceptional customer service and driving sales within our store. Your primary responsibilities will include greeting customers, assisting with product inquiries, facilitating transactions, and ensuring a positive shopping experience for all patrons.

Key Responsibilities:

• Welcome customers as they enter the store and provide assistance as needed.

• Guide customers to specific products and help them make informed purchasing decisions.
  
• Respond promptly to customer inquiries through various communication channels, including WhatsApp, email, and social media platforms.
  

• Refer complex inquiries or requests to the store manager for resolution.

• Maintain adequate product inventory levels by restocking shelves and organizing merchandise displays.
  
• Keep the store environment clean and organized to ensure a pleasant shopping atmosphere.
  
• Process transactions accurately and efficiently, including handling cash, issuing receipts, and managing credit facilities.
  
• Monitor and manage credit client accounts, including tracking monthly payments and maintaining detailed records.
  
• Utilize IT skills to communicate with customers and promote products on social media platforms such as Facebook, WhatsApp, and TikTok.
  
• Create engaging content, including videos and photos, to showcase products and increase sales.
  
• Research promotional details and pricing information to address customer queries and resolve pricing discrepancies.
  

• Proactively seek feedback from customers to improve service quality.

• Maintain and update customer databases with relevant information.

Job Requirements:

• Previous experience in retail sales, particularly in a similar role as a Sales Assistant.

• Minimum qualification of SC/HSC.

• Age between 25 to 40 years old.

• Strong interpersonal and communication skills.

• Exceptional multitasking and time-management abilities.

• Demonstrated track record of meeting or exceeding sales targets.

• Morality certificate required.

• Must be physically fit to perform job duties.

• Proficiency in IT skills, including social media platforms and basic video/photo editing.

• Customer-centric mindset with a commitment to delivering exceptional service.

• Professional demeanor and high level of integrity.

Benefits:

• Commission offered for achieving high sales targets.

Hours of Work:

• Monday to Saturday: 09:00  to 17:00 

• Public Holiday: 09:00 to 13:00

• Sunday: Off