Our Client is looking for a Pump attendant.
Job duties:
Service
Offer fast, friendly and efficient driveway service at all times. Offer two-man service whenever possible.
The 6-stop service procedure must be as follows:
- Acknowledgement Warmly welcome the motorist and direct them to a free pump
- The welcome Welcome the motorist like a friend with a warm smile and an enthusiastic Good morning how can I help you today?
When the driver asks for fuel, repeat the amount and type of fuel to him to make quite certain you heard correctly
- Other Services Always ask the driver if there is anything else you may help him/her with and offer to check the water (do not open radiators unless requested), oil (offer Super 20W/50), wash the front/back windscreens and check the tyre pressure. Inform Customers of promotional offers in the shop
- Make warm friendly conversation at the pump
- Process the payment quickly and accurately
Collect payment
Check the cash amount and count out change amount to Customer
Account Customer check if Customer is an approved account, then process details of account correctly
Credit card: have all details of Customer handy
Check card through speedpoint, then process payment. Then have Customer sign slip, which must be presented on proper clipboard
- Say goodbye with Energy, Enthusiasm and Enjoyment!
Daily Housekeeping (Day & Night Shift)
Clean pump islands and building aprons
Clean/polish pumps
Clean oil stand & oil cans and fill can stands where applicable
Sweep/wash down driveway
Clean and stock Customer restrooms
Clean and tidy attendants kiosk
Clean and tidy staffs change rooms and toilet facilities
Clean and check all promotional signs
Clean all other driveway equipment
Clean all other merchandise and displays on driveway
Empty & clean refuse bins, and maintain refuse area
Clean manholes of any water (filler & Dips)
Clean as you go
Check all illumination and report faults on check list
Clean canopy uprights
Clean all windows once a week
NB: Arrive at work everyday with the correct & clean uniform and black shoes, wear name badge, etc.
Housekeeping Weekly
Clean oil marks on driveway, using solvents
Water and weed the garden
Mow lawn, trim edges
Check condition of pump hoses
Remove weeds in between paving, etc.
Housekeeping Monthly
Touch up paint work
Clean inside of pump dial faces (round pumps only)
Clean lifestyles (by hand, using ladder)
Trim plants and shrubs
Paint entrance kerbs where applicable
Wash down building fascia and facade