Customer Relationship officer.

Le Petit Four • Full-time • Coromandel, Mauritius • 2d ago

The successful candidates with high customer-focused joining our team will be responsible for providing exceptional customer service by handling a broad range of customer enquiries ,attending to customer orders, requirements and recommending solutions to meet the customer needs.

Key Responsibilities:

Respond to customer enquiries via email & live-chat(WhatsApp), and provide accurate and timely information.
Work together with other team members to ensure customer satisfaction and retention.
Provide excellent Customer Service and multi- tasking skills
Represent the company’s products and services, using comprehensive knowledge of Pastry and Food as well as consumer research to explain how our solutions meet customer needs / competitors- for shops /office
Take appropriate action to resolve customer complaints.
Be able to promote Le Petit four products and services to increase sales
Maintain a high level of product and service knowledge about Food Industry

Related Jobs

Telemarketing Agent

NEUTRATECH(Mauritius) CO LTD • Full-time • 57, Royal Road Belle Etoile Coromandel, Mauritius • 3w ago

3w ago

Apply

Marketing Assistant

NEUTRATECH(Mauritius) CO LTD • Full-time • 57, Royal Road Belle Etoile Coromandel, Mauritius • 3w ago

3w ago

Apply

Technician

NEUTRATECH(Mauritius) CO LTD • Full-time • Coromandel, Mauritius • 3w ago

3w ago

Apply